Digital CV | Steven Smith

Solution Architect & Change Manager

Transforming Ideas into Solutions

Multifaceted leader with deep expertise in telecommunications and software. Delivering high-impact project outcomes, cost reductions, and risk assurance for large teams. A clear communicator who simplifies complex challenges and embeds change with resilience and integrity.

Skills Matrix

Solution Architecture

Agile Project Delivery

Web Technologies (Blazor, JavaScript, HTML5, CSS3)

IT Infrastructure Management

Change Leadership & Mentoring

Career Highlights

VMO2, Solution Architect – Led smart metering transformations through commercial agreements and detailed project delivery (2022–present)
BT, Project Manager – Delivered cost-saving initiatives in invoicing automation, saving £7.2m/year and boosting productivity
Openreach, IT Infrastructure Lead – Embedded disaster recovery, business resilience, and agile tooling at enterprise scale

Featured Projects

Invoice Automation Tool: Streamlined workflow with annual savings over £7.2m and reduced process time by 32+ hours weekly
Disaster Recovery Implementation: Enabled robust infrastructure and risk control for large-scale telecom environments
Agile Tooling Integration: Led migration to ServiceNow, Git, JIRA and embedded continuous improvement frameworks

Contact

Your privacy is respected – no details are shared or stored outside this form.